"Lone Worker Solutions provides us with really great service. Lone workers are feeling safer and less vulnerable in their daily working lives; they’re getting used to having the SOS Fob device on them at all times, making lone worker safety part of their everyday work routines."
Janice Potter, Health & Safety Officer
Your Housing Group
Your Housing Group
Lone working across the North West, Yorkshire and the Midlands.
Your Housing Group (YHG) chose to protect more than 700 lone workers, using Safe Hub on SOS Fobs and our proprietary App for Android and Apple smartphones. This combination of device and app offers users immediate access to Red Alert, Yellow Alert, Worker Down, Safe Check and Group Alert. We noted that some areas have poor mobile signal, so to minimise the risk from ‘not-spots’, we supply SOS Fobs with multi-network roaming SIMs. We’re really pleased to be delivering a service at YHG that has been so well-received.
“Already feedback has been positive; our team members have found the SOS Fob very easy to use. In particular, workers value the Yellow Alert feature; it makes a positive difference to users to know that when triggered the Yellow Alert is recorded and acknowledged.”
Thomas Berry, Health & Safety Manager
The Calico Group
The Calico Group
Wide-ranging lone working roles, wide-ranging support
After a competitive tender and trial period, Calico selected us to protect their community-based staff who work by themselves or out-of-sight of colleagues, often in challenging circumstances. Calico deemed the SOS Fob as the most appropriate device for their staff needs. The system offers state-of-the-art emergency and reactive support, backed by 24/7 access to our Alarm Receiving Centres (ARC).
“The team at Lone Worker Solutions have gone out of their way to accommodate our needs in a timely and efficient manner. The roll-out process was really smooth, thanks to the fact that we’ve been able to work together closely on a multi-faceted training programme. I have only positive things to say about Lone Worker Solutions and its safety devices.”
Debby Stevens, Local Security Management Specialist, EPUT
Essex Partnership University NHS Foundation Trust
Working across Essex, Norfolk, Suffolk, Bedfordshire, and Luton
Lone Worker Solutions is particularly privileged to work in partnership with the NHS Supply Chain Framework, which simplifies the procurement process for our Safe Hub apps and devices. Our deployment at the Essex Partnership University NHS Foundation Trust (EPUT) was secured through the Framework. Covering a range of lone workers, including mental health and community teams, we’ve supplied EPUT with the SOS Fob and Safe Hub App for smartphones to provide maximum coverage.
“Lone Worker Solutions was able to set up 400 of our staff with devices at short notice. They have always acted promptly and professionally, with great customer service.”
Steven Salmon, Health and Safety
Notting Hill Genesis
Notting Hill Genesis
SOS Fob protects lone workers across multiple departments
As part of a review of personal safety arrangements and control measures, staff members and union officials participated in a trial of lone worker devices from various providers, and the Lone Worker Solutions SOS Fob was the preferred option. In particular, staff members were attracted to the emergency and virtual buddy features. Notting Hill Genesis has deployed 400 SOS Fobs, which are now actively used across its lone working teams.
"Protection systems like this can't prevent a problem from occurring. But when something goes wrong, it is immensely comforting for staff to know that if they press the button, someone will be listening; they know that you are in trouble, and they know where you are."
Garry Fisher, Corporate Health & Safety Manager, Essex County Council.
Essex County Council
From trading standards officers to isolated librarians
As one of the UK's biggest local councils, Essex County Council (ECC) employs some 9,000 staff. ECC has established a risk-based health and safety profile for each lone working staff role. The highest-risk roles cover staff working directly with residents and businesses such as trading standards officers, social workers, park wardens, and even librarians in some of the county’s smaller facilities. ECC’s Health & Safety Board selected Safe Hub’s SOS Fob as their preferred personal safety device.
"The team at Lone Worker Solutions have demonstrated their partnership credentials by being flexible and helping us to reach the right decision regarding features and devices. This has given us the peace of mind that Safe Hub will support our staff in the real-world situations they may face”
Locala Community Partnerships.
Locala Community Partnerships
Across Kirklees, Calderdale and Bradford
Locala is a leading Community Interest Company and selected Safe Hub to support staff who work alone or out of contact with line managers. The group’s 1,300 staff provide community-based health services in health centres, GP surgeries, schools and service users’ own homes. Locala provides a wide range of healthcare services, from health visiting to speech and language therapy, and from substance misuse teams and sexual health to community nursing and podiatry. Service users often have complex needs, are vulnerable, or are in challenging environments.
"It was essential for us to find a partner with a proven track record in delivering an effective solution. We were looking for a great product, excellent customer service and a partner who understood our working environments. In practice, this meant the supplier had to be prepared to adapt their solution to fit our needs – a challenge that Lone Worker Solutions responded to with enthusiasm and dedication.”
Nicholas Santillo Jr., Vice President, Internal Audit and CSO, American Water.
Safe Hub deployed across 47 states in the USA
In 2016, American Water selected us to provide lone worker protection services. As the largest publicly traded water and wastewater utility company in the US, it serves 15 million people across 47 states. We deployed our proprietary platform, Safe Hub, via apps for both Android and Apple iOS smartphones to meet their workers’ specific needs and improve safety. One key factor was that we were able to install our proprietary monitoring software on their network, allowing the company’s Security Team to monitor workers’ safety themselves.