Winner: Best Deployment of Lone Worker Technology @SecurityXAwards

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Winner: Best Deployment of Lone Worker Technology @SecurityXAwards

Thursday, November 24, 2016

Envelopes please for our next award; ‘Best Deployment of Lone Worker Technology’ at the 2016 Security and Fire Excellence Awards.

And the winner is… Mitie Total Security Management and strategic partner Lone Worker Solutions for their deployment for Northumbrian Water Group.

Hosted by comedian Jimmy Carr, the 2016 Security & Fire Excellence Awards recognises the very best people, projects and processes that the security and fire sectors have to offer. Each year, around 1,000 of the industry’s foremost practitioners gather at London’s prestigious Hilton Hotel on Park Lane to recognise and honour the magnificent achievements of their peers, at the sell-out event.

Lone Worker Solutions began the year announcing the five-year contract award to provide lone worker protection for some of Northumbrian Water Group’s (NWG) 1,500 staff. (

NWG had conducted a lengthy and rigorous competitive selection process involving 46 technology providers before selecting LWS’s proprietary platform LoneWorker Manager.

For customer-facing staff, NWG chose ProtectMe, a discrete dedicated device which offers a prominent SOS features along with proactive and reactive support. Staff working outside and in areas where mobile or 4G coverage is poor were provided with the SPOT Gen3 Satellite device. Staff working in less remote areas were provided with a convenient smartphone app reducing the need for those staff to carry additional gadgets. The technology supporting these different devices is comprehensive, convenient and user-friendly. Most importantly, the LoneWorker Manager platform works seamlessly across all devices seamlessly.

Calls and SOS alerts go to Mitec, the Alarm Receiving Centre (ARC) run by Mitie, and to NWG’s employee support centre for prompt handling. Mitec is a state-of-the-art, 24-hour technology and innovation centre accredited to NSI Gold Cat II ARC BS 5979. This offers complete protection and a managed service for lone workers.

Diane Somerville, Health, Safety and Environment Consultant Team Leader at NWG commented: “Ensuring the safety and wellbeing of our staff is an extremely high priority for Northumbrian Water Group and it helps us attract and retain skilled employees. Feedback from staff on the new solution has already been overwhelmingly positive. Our employees are telling us that the system is easy to use, and we are delighted that we are delivering on our ongoing commitment to improving the quality of working life for our team.”


Photograph: George Stavrinidis, CEO of Lone Worker Solutions and Jed Yaqub, Director of Operations for Mitec, Total Security Management accepting the award from host Jimmy Carr and the representative from the Award Sponsor; ASIS International – UK Chapter. Photography by Award Events.


Download our FREE guide: Protecting Your Lone Workers: 10 Essential Steps.

Lone Worker Solution’s step-by-step guide will help companies to develop an effective Health & Safety Policy for lone working

Talk to Lone Worker Solutions today to find out how we can help to protect your whole team.

About Lone Worker Solutions

Lone Worker Solutions, offer an unrivalled BS8484 Gold certified package of support and protection for lone workers. Our mission is to protect employees, managers and shareholders from the risks associated with working alone, by using our proprietary platform LoneWorker Manager.

LoneWorker Manager enables specialist devices or any mobile phone to act as a lone worker device.  Supported by a state-of-the-art alarm response centre, Mitec, the LoneWorker Manager system is available 24/7 to deliver proactive safeguarding and emergency support for at-risk employees. The system provides managers with a secure portal to access an accurate cross-device snapshot of system activity with real-time reporting. LoneWorker Manager also ensures compliance with health and safety legislation, promotes a culture of safe working, and facilitates auditing and corporate governance.