Safe Hub has support features to protect and support lone workers in a wide range of real-world scenarios. This week we’re taking a closer look at Safe Check, which provides proactive support.
Periodic welfare check-in system
Safe Check is a periodic welfare ‘check-in’ system directly managed by the lone worker. They confirm their welfare by replying to automated prompts at set time intervals. Safe Check can be easily enabled on our app, and many of our dedicated devices.
Safe Check couldn’t be simpler. The user can select and amend the intervals as needed to suit their working practices. At the end of the set interval, Safe Check will request a code. Once this is entered on the worker’s device or app, Safe Check resets and a new countdown interval begins.
Fast and appropriate response
In the event that a worker doesn’t respond, the issue is flagged at the Alarm Receiving Centre (ARC). When an alert is received by Mitec, the operator will immediately begin to conduct a Dynamic Risk Assessment to determine if the lone worker is at risk. The operator will also verify the worker’s GPS location and access any relevant recent activity or Yellow Alert recordings to build a full picture of prevailing risk factors. Simultaneously, the system will send real time alert notification reports to designated contacts via email or text message. Should emergency services be required, an operator will contact local emergency services via designated URN and liaise with first responders until they arrive at the incident location, at which point a formal handover will take place and Mitec will stand down.
Use Safe Check every day
Many lone workers have Safe Check enabled throughout their working day. But it can be particularly useful at specific times. For instance, it’s ideal for a worker visiting customers or service users at their home. For others, it will come into its own when they’re leaving the office late at night and walking to a car park, or driving in poor weather.
For more information about the operation of Safe Check, and how you can integrate this feature into a custom-made package of lone worker protection, contact one of our team today.
Post by Steve White
Chief Technical Officer at Lone Worker Solutions (LWS). Steve works closely with the technical development team and all LWS clients to ensure the effective deployment of Safe Hub ensuring correct integration with existing and legacy systems, appropriate scalability and efficient systems operation.
About Lone Worker Solutions
At Lone Worker Solutions, our business is about protecting employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach, instead we tailor our solution to each organisation's exact needs.
About Safe Hub
Safe Hub is an award-winning BS8484 2016 Gold Certified package of emergency, proactive and reactive protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerry, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.