About Lone Worker Solutions

Safe Hub, from Lone Worker Solutions, is an award-winning locate-and-respond protection system for people who work alone or out of sight of colleagues. It offers a comprehensive package of features including emergency, buddy, reactive, proactive, broadcast and virtual barrier protection for all lone working scenarios.

 

Safe Hub supports the broadest possible array of devices including Android, Apple and Windows smartphones, BlackBerry, standard mobiles, PCs, intrinsically safe devices, specialist lone working safety devices and satellite phones.

The National Security Inspectorate (NSI) has approved Lone Worker Solutions for BS8484:2016 Gold, the British Standard Code of Practice for the provision of lone worker device services, under its Guarding Gold scheme.

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Privacy & Data Protection Policy

UK HQ

Call: +44 (0)161 885 2122

2C Crown Business Park, Cowm Top Lane, Rochdale OL11 2PU. UK

London Office

1st Floor, 100 Canon Street, London EC4N 6EU. UK

North America office:

100 Livingston Avenue, EDISON, NJ 08820 USA

Lone Worker Solutions Ltd. is a company limited by shares.

Registered in England and Wales.Registered Number: 06999425.

Registered address: 2C Crown Business Park, Cowm Top Lane Rochdale OL11 2PU

Website by Balanced Agency

From gold standard accreditation, to values that count, we're a partner you can rely on.

Accreditations, awards & certifications

Along with providing an award-winning system, Lone Worker Solutions is fully accredited to the highest industry standards for the provision of lone worker services.

 

NSI Gold

The National Security Inspectorate (NSI) has approved Lone Worker Solutions for BS8484:2016 Gold, the British Standard Code of Practice for the provision of lone worker device services, under its Guarding Gold scheme.

 

Mitec, our Alarm Receiving Centre (ARC) partner is approved to NSI Quality Schedule BS5979 Gold Category II.

Secured by Design

Lone Worker Solutions has received the coveted Secured by Design (SBD) award and is a SBD member company. SBD is the official UK police flagship initiative which aims to reduce crime through effective design of physical security and processes.

 

The scheme calls for the installation and deployment of security products that meet police-approved standards.

BSIA 8484:2016

The UK’s Code of Practice relating to the 'Provision of lone worker services' governs the British Standard, BS 8484.

 

The British Security Industry Association (BSIA) has certified Lone Worker Solutions to the BS8484:2016 quality standard in the categories of Lone Worker Service Supplier and Lone Worker Device/Application.

Cyber Essentials

Lone Worker Solutions holds a Cyber Essentials certificate, demonstrating that we have technical controls in place to protect ourselves against cyber attacks.

 

Cyber Essentials is a government-backed, industry-supported scheme which aims to encourage organisations to develop cyber security systems.

2016 Security and Fire Excellence Awards

Lone Worker Solutions and our strategic partner, Mitie Total Security Management, won the ‘Best Deployment of Lone Worker Technology’ at the 2016 Security and Fire Excellence Awards.

 

We were recognised for our lone worker protection system at Northumbrian Water Group (NWG). You can read our case study of the deployment here.

About Lone Worker Solutions

Your partner for lone worker monitoring and protection

 

At Lone Worker Solutions, it's our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, out of sight or earshot of colleagues, or who are in customer-facing roles.

 

When it comes to safety we don't believe in a ‘one-size-fits-all’ approach. Instead we tailor our solution to each organisation's exact needs. We analyse lone working scenarios and risk assessments, and then recommend the best solutions.

Our proprietary platform, Safe Hub, provides comprehensive features and support including emergency, buddy, reactive, proactive, broadcast and virtual barrier functions. The system works across the widest possible range of devices and apps. So you can be sure there is a perfect fit for each and every one of your lone workers.

 

Brexit statement

Seamless lone worker protection, whatever the post-Brexit future holds

 

It’s hard to avoid the uncertainty about how the final shape of Brexit will affect the UK economy. Despite the continuing extension, there are frequent reports about what might happen at a macro level with or without a deal. And for individual businesses, there are all sorts of contingencies if there’s a no-deal exit. Here at Lone Worker Solutions, we’re aware how this uncertainty might be affecting the organisations we work with – and their lone workers.

 

Brexit or not, it’s business as usual

We wanted to take this opportunity to reassure our existing and prospective clients that for us, it’s business as usual. Access to Europe’s Galileo public GPS signal and GSM technologies will remain unaffected due to treaty obligations. (Concerns over GPS availability are at this stage limited to military and security service usage). Our Alarm Receiving Centres (ARCs) have robust business continuity plans in place, which means that they will operate as normal come what may.

 

We’ll continue to meet General Data Protection Regulation (GDPR) requirements, which have been incorporated into UK law already. For some organisations, the prospect of the UK becoming a third country for data protection purposes may cause problems. At Lone Worker Solutions, all our clients’ data is stored here in the UK, so there are no cross-border data flows.

 

We’re also able to reassure new customers that we can maintain the supply of customer orders at agreed prices. We’re taking the necessary steps to ensure an uninterrupted supply of our dedicated lone worker devices. Due to the nature of our supply chains, we are able to maintain direct communication with our key suppliers. That way, we understand their respective plans for the various potential outcomes of Brexit, which will ensure uninterrupted component supply.

 

Keeping lone workers safe in post-Brexit Britain

Whatever happens with Brexit over the coming months, lone workers can rely on us to provide them with protection and support when they need it. We know that for many lone workers, Safe Hub apps and devices have become part of their everyday health and safety practice. They can rely on us to continue to provide our full range of emergency, buddy, reactive, proactive, barrier and broadcast functions. We’ll continue to protect them whenever they’re at work – and to stop them getting into trouble in the first place.

 

Our values

There's more to business than the bottom line

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People First

We have developed Safe Hub to support lone workers in the real and varied situations they encounter in everyday and exceptional situations.

Innovation

We constantly review and revise the technology which is the foundation of Safe Hub to ensure a cutting-edge solution.

Integration

We make sure that Safe Hub always integrates with new and legacy equipment.

Passion

We believe in the importance of Safe Hub genuinely protecting lone workers, not just meeting compliance standards.

Integrity

We want to help you and your team get the most out of Safe Hub, ensuring that training is useful and comprehensive.

 

Channel partners

Work with us to help protect your clients

Lone Worker Solutions works closely with channel partners to help provide Safe Hub to their customers and clients. We provide full training, sales and technical support.


Channel partners include both 'introducers' and 'resellers'. To find out more please contact our Chief Sales Officer, Rob Gilbert.

 

Lone Worker Solutions takes all commercial relationships seriously and vets potential partners to ensure they meet our high standards of customer care and service efficiency. In addition, we expect channel partners to share our values: People First, Innovation, Integration, Passion, and Integrity.

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