About Lone Worker Solutions

Safe Hub, from Lone Worker Solutions, is an award-winning locate-and-respond protection system for people who work alone or out of sight of colleagues. It offers a comprehensive package of features including emergency, buddy, reactive, proactive, broadcast and virtual barrier protection for all lone working scenarios.

 

Safe Hub supports the broadest possible array of devices including Android, Apple and Windows smartphones, BlackBerry, standard mobiles, PCs, intrinsically safe devices, specialist lone working safety devices and satellite phones.

The National Security Inspectorate (NSI) has approved Lone Worker Solutions for BS8484:2016 Gold, the British Standard Code of Practice for the provision of lone worker device services, under its Guarding Gold scheme.

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UK HQ

Call: +44 (0)161 885 2122

2C Crown Business Park, Cowm Top Lane, Rochdale OL11 2PU. UK

London Office

1st Floor, 100 Canon Street, London EC4N 6EU. UK

North America office:

100 Livingston Avenue, EDISON, NJ 08820 USA

Lone Worker Solutions Ltd. is a company limited by shares.

Registered in England and Wales.Registered Number: 06999425.

Registered address: 2C Crown Business Park, Cowm Top Lane Rochdale OL11 2PU

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Features that protect lone workers in real-world situations

Red Alert

Yellow Alert

Worker Down

Safe Check

Group Alert

Safe Beacon

RED ALERT

Emergency support when workers need it most
 

In a crisis use Red Alert, it will immediately connect you with highly trained staff at one of our Alarm Receiving Centres (ARC). The ARC operates 24/7/365, so you are guaranteed a response within seconds. The ARC can direct emergency services straight to your GPS location, bypassing 999 call centres and saving critical time.

 

Red Alert can also be used as a virtual buddy.

 

YELLOW ALERT

Record useful information, in case of emergency


With Yellow Alert, you leave a voice message with a task- or location-specific information if you enter a potentially hazardous situation. The message is recorded along with your GPS location. If you then raise a Red Alert or can't be contacted for any reason, the recording will be accessed by operatives at the Alarm Receiving Centre (ARC), saving valuable time in an emergency. 

 

SAFE CHECK

Proactive support via periodic status check


Safe Check is a periodic welfare ‘check-in’ system which you can manage on your lone working device. Set a recurring time interval, for example, 60 minutes, and when the time's up an alert will sound, just respond with an OK message and the timer resets. If you don't reply, Safe Check raises the alarm with the ARC. 

 
 

WORKER DOWN

Reactive support via built-in impact and fall detection
 

Safe Hub uses the built-in motion sensors in mobile handsets and specialist devices to enable Worker Down. The Hub then monitors the movement of the handset and its orientation. If, for example, the handset hasn't moved for a length of time, this could indicate that a lone worker requires emergency help, perhaps after a fall or incident.

 

SAFE BEACON

Virtual perimeter and geofence in one
 

Safe Beacon communicates alerts between Safe Hub and Bluetooth-enabled beacons placed discreetly within or around buildings or structures, creating a virtual perimeter. When you approach an area monitored by Safe Beacon, you'll receive safety notices on your device. 

Group Alert: tailored to teams or geographical areas
 

The strength of this feature is that it provides tailored messages. This means team leaders and line managers can take into account who their lone workers are, and where they might be. They can target messages to specific individuals or pre-defined groups, if there is a particular job function which is at risk from an event. Or they can limit the message geographically, by specifying users who are within a given radius from a particular central point.

GROUP ALERT

Broadcast warnings in cases of extreme weather, regional incident or terror alert
 

Our Group Alert feature is a way to warn groups of lone workers of the hazards they might face – and how to avoid them. With Group Alert, managers can send critical alerts to workers in the event of an emergency. We developed this feature in response to demand from clients, including the US utility company, American Water. This feature is supported on our app and several of our dedicated devices.

There are plenty of circumstances when Group Alert comes into its own. For instance, there might be a terror alert or attack in a particular area. Another example would be a natural disaster, or an extreme weather event. Even though many lone workers may get to hear about extreme events via social media, our advanced communications technologies provide a faster way of getting a clear and consistent message through to them.