Hampshire-based Burton Property is a small property development company with a big reputation for its expertise in land and planning issues. With lone worker personnel working on development sites throughout the normal working week and at weekends, Burton Property recognised the need to offer better protection than their existing reliance on mobile phones and landlines. They chose Safe Hub, and specifically the Safe Check, Red Alert and Yellow Alert features to ensure the safety of their lone workers.
Safe Check provides proactive protection
Safe Check sends lone workers a voice, text or email message at pre-set intervals, according to each individual’s personal risk assessment. The message requests an identity code to confirm that the individual is ‘OK’. If all is well, Safe Hub simply resets until the next message response is due.
There is a pre-defined timeframe for the lone worker to respond. If no response is received within that timeframe, the system goes into alert mode. Safe Hub is connected to the state-of-the-art MiTec Technology Centre and CAT II ARC (Alarm Receiving Centre). Once an alert is received, the MiTec ARC acknowledges the alert to the lone worker and manages the alert through agreed escalation procedures. If required, the platform directly contacts the emergency services via Unique Reference Number (by-passing ‘999’ call centres). This allows lone workers to get the required support or emergency help quickly and effectively.
Safe Check can be activated or deactivated on any standard mobile, smartphone (Android, Apple iOS and Windows), laptop or PC as required, and is also supported on a number of our dedicated devices. All the end-user’s interactions with Safe Check are accurately logged by date, time and activity.
Red Alert and Yellow Alert provide emergency help and a virtual buddy
In a crisis situation, your lone worker simply pushes the pre-set Red Alert button or icon on the app to raise the alarm. This connects them instantly to the Safe Hub platform, which will identify the person, their location and what support is required for that individual. They may have had an accident, or they may feel in danger (in which case they can alert the ARC discreetly). In any case, the person will know that help is on the way.
A second dedicated Yellow Alert key or app icon lets your lone worker leave a voice message to tell you exactly where they are, in case an emergency situation arises. This can give particular peace of mind to lone workers in the field or people working alone in large office buildings or outside of normal working hours.
Safe Hub logs every Red or Yellow Alert with detailed time, date and message data which is essential for your health and safety management, audit reports and lone worker duty of care compliance. It also sends out daily messages about lone worker safety and reminds people working alone to activate their support and safety modules.
Contact Lone Worker Solutions and the Safe Hub team today
Post by Rob Gilbert
Rob is Chief Sales Officer at Lone Worker Solutions (LWS). He is responsible for introducing new clients to the benefits of Safe Hub, and ensuring their experience is straightforward, simple and truly effective. His consultative, customer-focused approach means our clients have full access to every possible resource to achieve lasting, best-of-breed solutions and service excellence.
About Lone Worker Solutions
At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.
About Safe Hub
Safe Hub is an award-winning BS8484:2016 Gold Certified package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.
About Burton Property
Burton Property is a family-owned property development specialist with an established reputation for innovation, financial strength and professionalism. Based in Hampshire, and with a focus there and on adjoining counties, the company has over the past 10 years been directly involved in the delivery of over £100 million of residential and mixed-use development schemes.
This post has been updated to reflect recent changes and improvements to the naming of Lone Worker Solutions' platform and the safety features that it provides. Prior to 2018, Safe Hub was called LoneWorker Manager, Safe Check was called Heartbeat, and Group Alert was called Broadcast Messaging. These updates reflect advancements in the platform and help to improve end-user comprehension.