Constellation Solar selects Lone Worker Solutions to enhance the safety of its engineers

  • Constellation Solar is a division of Constellation Energy, an Exelon Company.

  • Constellation Solar serves business and residential customers across New York, California and Arizona.

  • Lone Worker Solutions has deployed its dedicated SOS Fob devices, utilising the Worker Down feature to protect engineers working at height and in remote locations.

Lone Worker Solutions (LWS) is pleased to announce that it has won a second contract with an American company, Constellation Solar, to provide a lone worker monitoring and protection service. Constellation works at the forefront of renewable energy across the United States; in particular, it provides solar energy in New York, California and Arizona.

Safe Hub protects engineers wherever they may be working

Constellation provides a practical and economically viable way for businesses to achieve their sustainability goals and reduce energy bills through the installation of an array of photovoltaic (PV) or monocrystalline solar panels, connected to the power grid at a company's location. They then work with customers to install, operate, monitor and maintain the system with as little business interruption as possible. Constellation employees a team of experienced engineers who install and maintain the solar arrays. Engineers are often working at height to install panels on the roofs of buildings, or they may be in remote locations. In both situations, it is critical that if an accident happens emergency support is provided as quickly as possible. Constellation has chosen to deploy Safe Hub, a proprietary platform developed in-house by LWS’s technology innovation team led by Steve White.

“When we developed Safe Hub, one of the first innovations was to include the Worker Down feature. Designed to provide an alert in the event of an accident or fall Worker Down adds a built-in motion sensor to mobile handsets. Safe Hub then monitors the movement of the handset and its orientation. If, for example, the handset hasn’t moved for a length of time, this could indicate that a lone worker requires emergency help, perhaps after a fall or incident.” Steve White, Chief Technical Officer, Lone Worker Solutions

SOS Fob is feature-rich and durable

In this case, SOS Fob has been chosen as the preferred device to support Safe Hub. The SOS Fob is feature-rich and durable. The devices are discreet – about the size of a golf ball – waterproof and include rechargeable batteries with approximately 30-days standby time. 2-way audio links the devices to Constellation's Alarm Receiving Centre (ARC). If the motion sensor detects a sudden impact or lack of movement for a pre-set period, the device will start to beep slowly. The alarm can be cancelled easily by pressing the central SOS button. If the alert is not cancelled after the 10th beep a ‘Worker Down No Movement Alarm’ is raised. The Safe Hub platform then automatically places a Red Alert call with the ARC.

“Our business is sustainability; it is absolutely at the core of our beliefs to protect our workers just as our work helps to protect the planet. Lone Worker Solutions presented the ideal way for our engineers to have peace of mind while working, often in challenging locations." Steven Wheeler, Senior Project Manager, Constellation

Working with Constellation Solar, LWS’s first US client in the energy sector, is an exciting step for the Manchester-based company. Having placed the needs of end-users at the heart of its constant innovation, Lone Worker Solutions has developed a system that supports lone workers in diverse industries and job roles. The platform itself is BS8484 Gold certified and completely device agnostic. It includes smartphone apps (for Android, Apple iOS and Windows), discreet devices, satellite devices and PC/Laptop apps. All these technologies link to a web platform that can be used by a client to monitor their staff in real time or run reports whenever they wish to.

Contact Lone Worker Solutions and the Safe Hub team today

Post by Rob Gilbert

Rob is Chief Sales Officer at Lone Worker Solutions (LWS). He is responsible for introducing new clients to the benefits of Safe Hub, and ensuring their experience is straightforward, simple and truly effective. His consultative, customer-focused approach means our clients have full access to every possible resource to achieve lasting, best-of-breed solutions and service excellence.

About Lone Worker Solutions

At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.

About Safe Hub

Safe Hub is an award-winning BS8484:2016 Gold Certified package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.

About Constellation

Constellation, an Exelon company, is a leading competitive supplier of power, natural gas, renewable energy and energy management products and services for homes and businesses across the continental US. Constellation provides integrated energy solutions—from electricity and natural gas procurement and renewable energy supply to demand-side management solutions—that help customers strategically buy, manage and use their energy. More than 2.5 million residential, public sector and business customers, including more than two-thirds of the Fortune 100, rely on Constellation’s commitment to innovation, dependability, transparency and service.

Find out more about Constellation at www.constellation.com

Post update

This post has been updated to reflect recent changes and improvements to the naming of Lone Worker Solutions' platform and the safety features that it provides. Prior to 2018, Safe Hub was called LoneWorker Manager, Safe Check was called Heartbeat, and Group Alert was called Broadcast Messaging. These updates reflect advancements in the platform and help to improve end-user comprehension.