Envelopes please for our next award; ‘Best Deployment of Lone Worker Technology’, at the 2016 Security and Fire Excellence Awards.
And the winner is…
...Lone Worker Solutions and strategic partner Mitie Total Security Management, for their deployment for Northumbrian Water Group.
Hosted by comedian Jimmy Carr, the 2016 Security & Fire Excellence Awards recognises the very best people, projects and processes that the security and fire sectors have to offer. Each year, around 1,000 of the industry’s foremost practitioners gather at London’s prestigious Hilton Hotel on Park Lane to recognise and honour the magnificent achievements of their peers, at the sell-out event.
Lone Worker Solutions began the year announcing the five-year contract award to provide lone worker protection for some of Northumbrian Water Group’s (NWG) 1,500 staff. NWG had conducted a lengthy and rigorous competitive selection process involving 46 technology providers before selecting LWS’s proprietary Safe Hub platform.
ProtectMe and SPOT Gen 3
For customer-facing staff, NWG chose ProtectMe, a discreet dedicated device which offers a prominent SOS feature along with proactive and reactive support. Staff working outside and in areas where mobile or 4G coverage is poor were provided with the SPOT Gen3 satellite device. Staff working in less remote areas were provided with a convenient smartphone app reducing the need for those staff to carry additional gadgets. The technology supporting these different devices is comprehensive, convenient and user-friendly. Most importantly, Safe Hub works seamlessly across all devices.
Mitec Alarm Receiving Centre
Calls and SOS alerts go to Mitec, the Alarm Receiving Centre (ARC) run by Mitie, and to NWG’s employee support centre for prompt handling. Mitec is a state-of-the-art, 24-hour technology and innovation centre accredited to NSI Gold Cat II ARC BS 5979. This offers complete protection and a managed service for lone workers.
Diane Somerville, Health, Safety and Environment Consultant Team Leader at NWG commented: “Ensuring the safety and wellbeing of our staff is an extremely high priority for Northumbrian Water Group and it helps us attract and retain skilled employees. Feedback from staff on the new solution has already been overwhelmingly positive. Our employees are telling us that the system is easy to use, and we are delighted that we are delivering on our ongoing commitment to improving the quality of working life for our team.”
Contact Lone Worker Solutions and the Safe Hub team today
Post by George Stavrinidis
George is Chief Executive Officer of Lone Worker Solutions (LWS). He believes passionately that everyone should be protected and supported at work. George supports LWS clients to make sure they enjoy the most effective relationship with the team and maximise the effectiveness of their deployment of Safe Hub.
About Lone Worker Solutions
At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.
About Safe Hub
Safe Hub is an award-winning BS8484:2016 Gold Certified package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.
This post has been updated to reflect recent changes and improvements to the naming of Lone Worker Solutions' platform and the safety features that it provides. Prior to 2018, Safe Hub was called LoneWorker Manager, Safe Check was called Heartbeat, and Group Alert was called Broadcast Messaging. These updates reflect advancements in the platform and help to improve end-user comprehension.