Dedicated Devices: SPOT Gen3

In the latest of this series of blogs on our dedicated lone worker safety devices, we have a closer look at SPOT Gen3. This device allows Safe Hub to offer lone worker protection when your lone workers travel into remote areas. Even where mobile signals may be weak, intermittent or non-existent, you can provide your workers with life-saving emergency support. That’s because SPOT Gen3 is the latest generation of award-winning Spot satellite device.

Safe Hub technology for the fastest possible response

SPOT Gen3 has a range of features which fit seamlessly into our proprietary Safe Hub platform. This software connects SPOT Gen3 to two key communications technologies: Global Positioning System (GPS), and the Global System for Mobile communications (GSM). GPS provides location data to Mitec’s Alarm Receiving Centre (ARC), allowing them to pinpoint your lone worker to within 10 metres. Meanwhile, GSM delivers mobile voice and data services, so the user can speak to ARC staff directly.

Mitec is a Technology Centre and CAT II ARC, accredited to the BS5979 Gold standard. The centre operates 24 hours a day, seven days a week throughout the year. The device sends a user’s location every 10 minutes to the platform. Such location information can be accessed by ARC operatives in an emergency.

Summoning emergency support with Red Alert and SpotGen3

SPOT Gen3 is automatically fitted with our Red Alert and Yellow Alert features. The SOS button allows users to call for immediate assistance should they need it with our Red Alert feature. In an emergency the user simply presses and holds the SOS button to raise an alarm. They are immediately connected with an ARC operative who will have access to their personal profile and GPS location. The call will be recorded, and can include discrete panic words.

The other pre-set feature is Yellow Alert. Users can leave a voice message, advising ARC staff that they are entering a potentially hazardous situation. In an emergency the ARC will access the recording along with the person’s last known location, dispatching emergency support if needed.

Deploying SPOT Gen3 in your organisation

For lone and vulnerable workers who operate in more remote areas where mobile phone signals are weak or intermittent, SPOT Gen3 is ideal. For instance, the device would suit surveyors or safety inspectors who are often in the field or operating in mobile phone blackspots.

With an IPX7 rating, the device is designed to withstand the most extreme weather conditions. What’s more, it has a long battery life of approximately three months. Easy to carry in a backpack or coat pocket, SPOT Gen3 weighs just 114 grams including batteries, and fits in the palm of your hand.

We work closely with the device’s manufacturer to ensure that our safety features fit effortlessly with the device’s design:

“It’s a pleasure working with Lone Worker Solutions; we know that the process of implementation and the levels of support offered to customers are second to none. The combination of the Safe Hub platform and SPOT Gen3 results in highly satisfied end-users.”

Gary King, Regional Sales Manager (EMEA), Globalstar SPOT Gen3

SPOT Gen3: key features at a glance

  • The device fits in the palm of a hand (87mm x 65mm x 25mm), and weighs just 114g, with Lithium batteries.

  • It can operate in a temperature range of -30 degrees C to +60 degrees C, and in very humid conditions.

  • The device can operate at altitudes from -100 metres to +6,500 metres.

  • It’s vibration-rated and waterproof (Rated IPx7, equating to 1 metre depth for up to 30 minutes)

  • It can be fitted with 4 x AAA Lithium 8xbatteries, or 4 x AAA NiMH rechargeable batteries (NH12), and can be charged using a 5v USB connection

  • The battery life is up to three months (depending on operating conditions)

  • It features a prominent emergency button.

  • High-quality 2-way audio lets the user speak directly with staff at the Alarm Receiving Centre (ARC).

  • Yellow Alert includes the facility to leave a recorded message.

  • The display includes power, GPS/GSM connection and Message Sending indicator lights.

Safe Hub is an award-winning system that locates lone workers in a crisis, directing emergency support in the fastest possible time. Talk to Lone Worker Solutions today to find out how we can help you meet your commitments to your lone and remote workers.

Contact Lone Worker Solutions and the Safe Hub team today

Post by Steve White

Chief Technical Officer at Lone Worker Solutions (LWS). Steve works closely with the technical development team and all LWS clients to ensure the effective deployment of Safe Hub ensuring correct integration with existing and legacy systems, appropriate scalability and efficient systems operation.

About Lone Worker Solutions

At Lone Worker Solutions, our business is about protecting employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach, instead we tailor our solution to each organisation's exact needs.

About Safe Hub

Safe Hub is an award-winning BS8484 2016 Gold Certified package of emergency, proactive and reactive protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerry, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.

Post update

This post has been updated to reflect recent changes and improvements to the naming of Lone Worker Solutions' platform and the safety features that it provides. Prior to 2018, Safe Hub was called LoneWorker Manager, Safe Check was called Heartbeat, and Group Alert was called Broadcast Messaging. These updates reflect advancements in the platform and help to improve end-user comprehension.