Making the most of Safe Hub #2: Group Alert

We’re proud that our proprietary Safe Hub platform has support features to cover a full range of lone working scenarios. Safe Hub is a BS8484 2016 Gold Certified system which is simple for lone workers to use and gives support in real-world situations. In this series of blogs, we want to highlight how to make best use of these features. This time we’re dealing with the newest: Group Alert.

It’s a fact of modern life that many events may throw off the normal course of a working day. Sometimes it’s as simple as a traffic jam caused by a broken-down vehicle. Sometimes it’s a power outage in a particular area. But at other times, there may be a major disruptive event which causes a city to grind to a halt.

More importantly, these major events could put lone, vulnerable or remote workers in potential danger. One of the best ways to protect your lone workers is to keep them out of known trouble spots. Our Group Alert feature is a way to warn groups of your workers of the hazards they might face – and how to avoid them.

A Safe Hub solution for a range of real-life circumstances

With Group Alert, you can send critical alerts to workers in the event of an emergency. We developed this feature in response to demand from clients including the US utility, American Water. The company employs more than 6,700 dedicated professionals who provide drinking water, and wastewater to 15 million people across the US and Canada. American Water’s staff often work in remote locations in a variety of lone working roles. The company wanted a system to enable managers to immediately contact lone workers to advise of potential hazards such as extreme weather.

Client and end-user needs are at the heart of LWS’s approach. We continually innovate to meet those specific and changing needs, and improve our lone worker protection systems. Our integrated Safe Hub platform supports multiple devices and individual users’ protocols. And critically, Safe Hub provides team leaders with one comprehensive management interface. As our newest innovative feature, Group Alert is the perfect complement to our emergency, reactive and proactive support features.

Dealing with life’s unpredictability

There are plenty of circumstances when Group Alert comes into its own. For instance, there might be a terror alert or attack in a particular area. Another example would be a natural disaster, or an extreme weather event. Even though many of your workers may get to hear about extreme events via social media, our advanced communications technologies provide a surer way of getting through to them. And the feature works on a range of our lone worker safety devices and apps.

The strength of Group Alert is that you can tailor your message. This means you can take into account who your lone workers are, and where they might be. You can target messages to specific individual lone workers or pre-defined groups, if there is a particular job function which is at risk from an event. Or you can limit the message geographically, by specifying that the message goes out to lone workers within a given radius from a particular central point.

For more information about the operation of Group Alert, and how you can integrate this feature into a custom-made package of lone worker protection, contact one of our team today.

With LoneWorker Manager, your lone, vulnerable and remote workers can get help around the clock and throughout the year. The software connects lone and remote workers with highly trained operatives at a state-of-the-art Alarm Receiving Centre (ARC). Whether they access support via phone and computer apps, or using dedicated handheld devices, they’ll get the help they need.

Contact Lone Worker Solutions and the Safe Hub team today

Post by Steve White

Chief Technical Officer at Lone Worker Solutions (LWS). Steve works closely with the technical development team and all LWS clients to ensure the effective deployment of Safe Hub ensuring correct integration with existing and legacy systems, appropriate scalability and efficient systems operation.

About Lone Worker Solutions

At Lone Worker Solutions, our business is about protecting employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach, instead we tailor our solution to each organisation's exact needs.

About Safe Hub

Safe Hub is an award-winning BS8484 2016 Gold Certified package of emergency, proactive and reactive protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerry, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.