They say that variety is the spice of life. But sometimes variety makes things complicated – as demonstrated by the fact that there are all sorts of lone workers, across a range of different sectors. It’s essential for each organisation to do a risk audit, to identify the risks associated with each lone worker’s job function and their particular working situation.
Some lone or vulnerable working roles are immediately apparent. A crane operator is clearly in a potentially hazardous situation, while a care visitor can be in unpredictable situations dealing with sometimes difficult clients. Yet there are many less obvious situations. Trading standards officers, park wardens, officers on site visits, gardeners and even librarians may be working alone, particularly in smaller or more remote facilities. And even a worker in a large office may occasionally be out-of-sight of colleagues and in a possibly vulnerable situation, for instance if they are staying late to produce a report.
Lone Worker Solutions and Safe Hub help you make these complicated situations safer. Our range of emergency, buddy, proactive, reactive, broadcast and barrier protection offers the chance to get assistance to your worker’s exact location as quickly as possible if need be. Many employees will access our lone worker protection services through a phone, a laptop or a desktop. But for lone workers who aren’t in a position to use one of these to access help, we’ve developed a system which works on a suite of dedicated devices, to meet every scenario imaginable.
SOS Fob and SOS Button – small and discreet support
For customer-facing roles, staff might need easy-to-locate but discreet devices to signal their location and ask for help.
SOS Fob is compact, lightweight, waterproof and features a prominent Red Alert button. In-built GPS technology enables the Alarm Receiving Centre (ARC) to pinpoint a worker in the event of an emergency. Pressing Red Alert deploys a high-quality 2-way radio, allowing the user to speak directly to the ARC. A secondary call button triggers the Yellow Alert feature. With motion and shock sensors built in, the SOS Fob can signal if a worker has fallen or had an accident using our Worker Down feature.
Meanwhile, SOS Button is a simpler device which is more suitable where discretion is key. Weighing just 0.3 grams and measuring 32mm x 10mm, SOS Button can be carried in a pocket, worn on the wrist or hung around the neck as a pendant. Pressing the emergency button triggers the user’s mobile phone to call the ARC and send their GPS location.
ProtectMe – feature-rich and fuss-free
This powerful GSM/GPS dedicated mobile device is also great for customer-facing roles. It’s low-cost, durable and extremely easy-to-use. The screen makes this the most feature-rich dedicated mobile device on the market.
As well as a prominent Red Alert button, ProtectMe features our Safe Check function built in (and this welfare check function is particularly useful for staff making a lot of site visits, such as social workers or district nurses). ProtectMe also has motion and shock sensors built in to support Worker Down, together with a long standby life and durable rechargeable battery.
SPOT Gen3 – when mobile phone signals won’t work
For staff working in remote locations with a weak or non-existent mobile phone signal, a dedicated satellite device will be necessary to provide life-saving communication.
The SPOT Gen3 is a powerful, award-winning device designed for harsh conditions. The user can press a Red Alert button to summon assistance, and the ARC team will receive location data. The device has an approximate battery life of three months, and weighs just 114 grams including batteries.
Ecom/ Twig devices – overcoming the most hazardous situations
For some staff, the risks in their working situation could literally be explosive. Staff working near to combustible materials or in industrial location may require intrinsically safe devices.
Safe Hub works seamlessly on a range of Ecom and Twig devices which are specifically designed to be durable and to remove any risk of a spark. In such situations, the Safe Check and Worker Down features may be particularly helpful.
With our range of dedicated devices, together with standard computer and phone technology, we can tailor a lone worker support package for any organisation. As it’s device-agnostic, Safe Hub allow a single employer to deploy our lone worker safety solutions on multiple devices and covering large numbers of employees. Working on devices as diverse as SOS Button and SPOT Gen3, Safe Hub can help you to manage the risks that your lone workers face, and make sure that you are the best employer you can be.
Contact Lone Worker Solutions and the Safe Hub team today
Post by Steve White
Steve is Chief Technical Officer at Lone Worker Solutions (LWS). He works closely with the technical development team and all LWS clients to ensure the effective deployment of Safe Hub. This guarantees the correct integration of Safe Hub with existing and legacy systems, its appropriate scalability, and the efficient operation of systems.
About Lone Worker Solutions
At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.
About Safe Hub
Safe Hub is an award-winning BS8484:2016 Gold Certified package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.
This post has been updated to reflect recent changes and improvements to the naming of Lone Worker Solutions' platform and the safety features that it provides. Prior to 2018, Safe Hub was called LoneWorker Manager, Safe Check was called Heartbeat, and Group Alert was called Broadcast Messaging. These updates reflect advancements in the platform and help to improve end-user comprehension.