With clients as diverse as American Water, Sainsbury’s and Essex County Council, our business is all about protecting employees, managers and shareholders from the risks associated with working alone. Our sector-leading solution, Safe Hub, protects lone and remote workers from the potential risks which they face each and every day.
We understand how varied lone working can be in the real world. It’s immediately obvious that some workers will frequently be working alone, or out-of-sight or earshot of colleagues. But some workers may only occasionally work alone, or may be in a customer-facing role which brings its own risks. And because we have a range of devices, services and apps, we can make bespoke packages for every organisation’s needs.
Safe Hub is the link between workers and the help they need
Safe Hub is a multi-functional, secure, web-based system with integrated safety applications. It connects lone, remote and vulnerable workers via dedicated devices, mobile phones and computer applications to an advanced Alarm Receiving Centre (ARC) 24 hours a day, seven days a week.
A range of different types of protection is offered, depending on the individual lone worker’s needs at any particular time. Different Safe Hub features provide emergency, buddy, proactive, reactive, broadcast and virtual barrier support. This gives lone workers peace of mind, while simultaneously allowing managers to control risks and meet the requirements of health and safety legislation. By accessing an accurate cross-device snapshot of activity, managers can demonstrate to auditors and directors that a safety culture lies at the heart of their corporate governance.
Safe Hub is simple to customise and easy to manage
Safe Hub provides the highest-possible degree of flexibility around the number of lone workers which are supported, and the level of support and protection which each of them requires. We can deploy a range of devices, apps and features to make a bespoke package work.
Protection and monitoring solutions are tailored to an individual risk assessment. We can define escalation and response procedures customised to each lone worker. We can activate or deactivate protection and monitoring as required. And we can communicate with, identify, locate and report on individual workers. Most importantly of all, in the event of an emergency we can ensure direct access to emergency services, bypassing the usual 999 call procedures.
The ARC: fully accredited protection for lone workers
The Alarm Receiving Centre is a critical aspect of lone worker protection. Safe Hub is supported by MiTec, a state-of-the art Technology Centre and Category II Alarm Receiving Centre (ARC). Category II means the ARC holds the BS5979 Gold Category II accreditation, the highest-possible award from the National Security Inspectorate in the UK. MiTec’s ARC operates around the clock and throughout the year, processing alerts from Safe Hub using the very latest voice and data communications technologies.
Whether it’s routine support or an emergency, Safe Hub connects your lone workers to the ARC for them to get the level of support they need.
Contact Lone Worker Solutions and the Safe Hub team today
Post by Steve White
Steve is Chief Technical Officer at Lone Worker Solutions (LWS). He works closely with the technical development team and all LWS clients to ensure the effective deployment of Safe Hub. This guarantees the correct integration of Safe Hub with existing and legacy systems, its appropriate scalability, and the efficient operation of systems.
About Lone Worker Solutions
At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.
About Safe Hub
Safe Hub is an award-winning BS8484:2016 Gold Certified package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.