It’s a legal requirement to have a robust policy which codifies your organisation’s rules and regulations around lone working. But it’s also advisable to nurture a culture which places health and safety at the heart of the business. Introducing, enabling and nurturing a culture of health and safety is the difference between being able to say, ‘our corporate hands are clean’, and running an organisation that genuinely cares that all staff are valued and protected.
Taking a lead on health and safety
It is the role of the directors to take a lead in developing their company’s approach to health and safety. This means setting the agenda around staff and customer protection. Along with preparing policies and procedures, rules and regulations, it means defining risk around job roles and considering the reality of each worker’s function in the business. Leadership is about putting in place all the practical barriers to risk without stymieing productivity.
But it also means ensuring that safety is at the forefront of how the company actually does business. What risks are acceptable? Which risks are too much? Encouraging collaboration is essential. The aim is to minimize exposure to the risk of accident or injury and to ensure staff take action immediately if something does go wrong. The company should develop a positive attitude to disclosure, encouraging employees to actively raise safety issues and not work in any conditions or under circumstances that present an unacceptable risk.
Lone workers can’t take undue risks – and need support to ensure they don’t
Employees must also take health and safety responsibility, both for themselves and for the benefit of their colleagues. If the company takes the lead in deploying a lone worker safety solution such as Safe Hub, then it is the workers’ responsibility to take advantage of it. Workers should take ownership of their own wellbeing, for instance by using safety devices or other equipment as part of their daily working routines. Staff can be encouraged to participate in a positive way through collaborative training and the inclusion of health and safety in appraisals. They should also be reminded that adherence to the policies is mandatory, and that usage of equipment and technology can be monitored.
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Post by Rob Gilbert
Rob is Chief Sales Officer at Lone Worker Solutions (LWS). He is responsible for introducing new clients to the benefits of Safe Hub, and ensuring their experience is straightforward, simple and truly effective. His consultative, customer-focused approach means our clients have full access to every possible resource to achieve lasting, best-of-breed solutions and service excellence.
About Lone Worker Solutions
At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.
About Safe Hub
Safe Hub is an award-winning BS8484:2016 Gold Certified package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of devices including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.