Focus on Safe Hub features: Worker Down

Focus on Safe Hub features: Worker Down

Safe Hub has support features to protect and support lone workers in a wide range of real-world scenarios. This week our focus is on Worker Down, which provides reactive support.

We always talk about the vast range of roles and sectors in which lone workers operate. But what unites all lone workers is the fact that life can be unpredictable. Accidents do happen, and slips, trips and falls represent particular risks for lone workers. In certain sectors and job functions, these risks could be potentially serious. Workers who are up a ladder or operating a crane will clearly be especially vulnerable. But equally, lone workers in remote locations or in roles such as night security can be subject to such risks which need mitigation. This is where Worker Down comes in to its own.

Clever Safe Hub technology that prompts rapid reaction

Safe Hub uses the built-in motion- and shock-sensor technology in mobile handsets and specialist devices to enable Worker Down. The hub then monitors the movement of the handset and its orientation. If, for example, the handset hasn’t moved for a length of time this could indicate that a lone worker requires emergency help, perhaps after a fall or incident. Worker Down then automatically raises an alert with the Alarm Receiving Centre (ARC).

The operatives at the ARC will access the worker's GPS location and call the worker's phone to see if they're OK. In the event of a false alarm, the worker can simply advise the ARC to ‘stand down’. However, if ARC staff can’t contact the worker via their handset, they will automatically follow the next steps in the person's individual escalation procedure. This can include quickly directing emergency services to the worker’s location, bypassing standard dispatch procedures. By saving valuable time in dispatching emergency services, this could be the difference between life and death.

In apps and on dedicated devices, Worker Down operates seamlessly

Here at Lone Worker Solutions, we always ensure our services offer the flexibility that our customers and their lone workers need. That’s why the Worker Down feature is enabled on a wide range of our mobile apps and dedicated devices. On all smartphone operating systems, Safe Hub optimises the use of sensor technology so the operation of Worker Down does not affect other phone functions. As for our non-phone solutions, Worker Down operates on wearable devices such as SOS Button and ID Badge Alarm, discreet devices such as SOS Fob. It’s a key feature on our ProtectMe device, which offers the full range of Safe Hub features. And Worker Down is even integrated into our specialist intrinsically safe devices from Twig and Ecom.

To find out more about Worker Down, the reactive support feature that’s a vital lifeline in everyday accidents, contact one of the team today.

Contact Lone Worker Solutions and the Safe Hub team today

Post by Rob Gilbert

Rob is Chief Sales Officer at Lone Worker Solutions (LWS). He is responsible for introducing new clients to the benefits of Safe Hub, and ensuring their experience is straightforward, simple and truly effective. His consultative, customer-focused approach means our clients have full access to every possible resource to achieve lasting, best-of-breed solutions and service excellence.

About Lone Worker Solutions

At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.

About Safe Hub

Safe Hub is an award-winning package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. Safe Hub supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices, including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.