Selling houses. It can be a stressful business at the best of times. Every prospective seller feels a little hot under the collar when the valuation inspector turns up. No matter how much you want to sell, it’s not very nice having someone going through your house with a fine tooth comb for any wear and tear that could knock a few quid off the selling price. Not to mention being secretly judged for those dodgy flowery living room curtains you never got round to replacing.
Now imagine you’re a valuation inspector who has to go to a property where a landlord has decided to sell. Guess what, the tenants don’t want to move out. At best, they could be unfriendly and unhelpful. At worst they could be downright hostile and abusive. In a multi-tenanted property, it could even end up being a ‘one against the mob’ scenario. No one needs that kind of hassle, especially in what is essentially a 9-5 job. That’s why we need to value lone workers in the housing sector by keeping valuation inspectors safe on the job.
Time to call in the cavalry, AKA our Red Alert function. Any time a lone worker feels at immediate risk or danger, they simply select the Red Alert. A two-way call with an operative at the ARC is immediately opened up. The ARC operative will have secure access to the lone worker’s personal escalation process and real-time GPS location. He or she can bypass 999 call centres – saving valuable time – and direct the right emergency services to the right place. On the app, Red Alert is triggered with the tap of a phone screen. And on specialist and dedicated devices, there is a prominent button. Sending a message out loud and clear: don’t mess.
If you’re worried about going to a specific location, to value a property try Safe Check. It’s a periodic welfare check-in system where a worker sets a series of automated prompts to respond to at set intervals. Many lone workers have their Safe Check enabled throughout their working day, but it can be particularly useful at specific times and locations. The lone worker can add extra information like the address and postcode of the property they’re visiting. This will help to locate them in an emergency.
Keeping valuation inspectors safe on the job.
OK, so maybe there aren’t angry tenants. What if it’s an empty property that has been left to fall into a state of disrepair? Alternatively, it could be an elderly person or a couple who live in a big house that has seen better days. Danger and disaster could be lurking at every level. And that’s where Safe Hub steps in. Our Worker Down feature uses built-in sensors in mobile handsets and specialist devices to monitor the movement of the handset and its orientation. If the handset hasn’t moved for a length of time, this could indicate the lone worker requires emergency help. Worker Down automatically raises an alert with the Alarm Receiving Centre (ARC). The operative will access the worker’s GPS location and phone them to see if they’re OK. If they are OK, everyone stand down. If they’re not, the ARC operative follows the next steps in that person’s individual escalation process and will quickly dispatch the emergency services to the lone worker’s location.
Keeping valuation inspectors safe when they're out on the job. That’s what we truly value.
Contact Lone Worker Solutions and the Safe Hub team today
Post by Charles Stark
Charles is Account Executive at Lone Worker Solutions (LWS). He introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers.
About Lone Worker Solutions
At Lone Worker Solutions, it’s our business to protect employees, managers and shareholders from the risks associated with working alone. This includes the potential hazards faced by staff who work by themselves, remotely, or out-of-sight or earshot of colleagues. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach; instead, we tailor our solution to each organisation's exact needs.