Satellite devices for areas with poor mobile signal

Satellite devices for when mobile phone coverage doesn’t cut it

We’re so used to using our mobile phones at any time of the day and in any location. It can seem like a step back into medieval times when we only have a few bars on our phone signal icon. But what happens when this loss of signal coverage has more serious consequences? Can you continue to protect your lone workers who are operating in remote areas with poor or non-existent mobile phone coverage? With SPOT Gen3, we have a powerful satellite device that’s ideally suited for lone workers in remote areas.

A satellite device that helps in an emergency

We need to be confident that Safe Hub provides a comprehensive lone worker safety system even in difficult situations, because working life can be unpredictable. In particular, we need to offer a critical, life-saving line of communication when ordinary phones won’t work. That’s where the SPOT Gen3 satellite device comes into its own. It’s an ideal solution for lone workers such as inspectors or engineers who regularly travel into remote areas where mobile signals may be weak, intermittent or non-existent.

Our platform provides the link between a lone worker in the field and emergency help when they need it. Deploying GPS technology, the device automatically sends the user’s location information to the Alarm Receiving Centre (ARC) at 10-minute intervals. In an emergency, ARC operatives can access this information as soon as the worker triggers a Red Alert.

Real life can be surprising: a SPOT Gen3 case study

Sometimes it’s useful to think about how our system could help in the most extreme circumstances. So let’s introduce Simon. He’s an engineer working for a utility company, replacing cabling in a remote rural location in the Scottish Highlands. He’s parked his van by the side of the road, and hiked half an hour up a footpath to get to the section of cabling which needs changing. The weather is foul, but the job needs doing.

As he reaches the telegraph pole in question, Simon doubles over in pain with (what later turns out to be) acute appendicitis. He keels over and lands awkwardly on his ankle, spraining it so badly he’s not going to be able to walk back to his van. Although he’s left a note in the windscreen saying where he is, nobody has walked or driven past his van in the heavy rain. With SPOT Gen3, he can trigger a Red Alert at the push of a button. And even though he’s in pain, he can rest assured that emergency help will be on its way to him.

Safe Hub works seamlessly with Globalstar’s technology

We work closely with Globalstar, the company that designs and builds the SPOT Gen3 satellite device. Globalstar offers connectivity beyond cellular phone technology thank to its low-orbit satellite network, which powers their satellite devices. Unlike conventional mobile phones, they don’t rely on terrestrial infrastructure, so they provide virtually limitless coverage in the UK, North America and beyond.

As Gavan Murphy, Director of Marketing, EMEA at Globalstar, puts it: “Ensuring the safety and welfare of staff is high on the radar of both corporations and public organisations. Together – SPOT’s reach enabled by Globalstar’s second-generation satellite network and Lone Worker Solutions’ platform – we are helping providers of key services to improve the welfare of their team members.”

But don’t just take our word for it – arrange a free demonstration today by contacting one of the team using the details below.

SPOT Gen3 specifications

  • Height: 8.72 cm

  • Width: 6.5 cm

  • Thickness: 2.54 cm

  • Weight: 114 g with Lithium batteries

  • Operating Temperature: -30C to 60C (-22 F to 140 F)

  • Operating altitude: -100 m to +6,500 m (-328 ft to +21,320 ft)

  • Humidity rated: MIL-STD-810F, Method 507.3, 95% to 100% cond

  • Vibration rated: Per SAE J1455

  • Waterproof rated: IPX7 (1 m for up to 30 mins)

Contact Lone Worker Solutions and the Safe Hub team today

Post by Steve White

Steve is Chief Technical Officer at Lone Worker Solutions (LWS). He works closely with the technical development team and all LWS clients to ensure the effective deployment of Safe Hub. This guarantees the correct integration of Safe Hub with existing and legacy systems, its appropriate scalability, and the efficient operation of systems.