Here at Lone Worker Solutions, we’re hugely proud of the levels of service we provide in lone worker protection. Every day, our clients’ lone workers are supported with a range of safety features that suit their particular needs. But sometimes, we need to demonstrate our commitment to excellence. That’s why we make sure that our proprietary Safe Hub lone worker safety system is accredited to the highest industry standards. We thought we’d run through the list of accreditations which we hold for the provision of lone worker services. And we’ll point you in the direction of what our clients have to say about us too.
The National Security Inspectorate (NSI) has approved Lone Worker Solutions for BS8484:2016 Gold, under its Guarding Gold scheme. This is the British Standard Code of Practice for the provision of lone worker device services, and represents the highest level achievable. It applies to each of our Safe Hub devices and apps.
Additionally, our Alarm Receiving Centre (ARC) partners are approved to NSI Quality Schedule BS5979 Gold Category II. This means that where an incident warrants such escalation, alerts can be routed through to police and receive a Level 1 response (bypassing normal 999 procedures).
Secured by Design
Lone Worker Solutions has received the coveted Secured by Design (SBD) award and is a SBD member company. SBD is the official UK police flagship initiative which aims to reduce crime through effective design of physical security and processes. It’s celebrating 30 years of improving security standards in a range of areas.
SBD started off as predominantly focused on housing, and worked especially in the social housing sector. But SBD has broadened its remit to reflect product innovation, new technology and changing patterns of criminal behaviour. The scheme calls for the installation and deployment of security products that meet police-approved standards.
The UK’s Code of Practice relating to the 'Provision of lone worker services' governs the British Standard, BS 8484. The British Security Industry Association (BSIA) has certified Lone Worker Solutions to the BS8484:2016 quality standard in the categories of Lone Worker Service Supplier and Lone Worker Device/Application. The standard was updated in 2016 from an earlier iteration, to reflect changes in technical specifications.
Lone Worker Solutions holds a Cyber Essentials certificate, demonstrating that we have technical controls in place to protect ourselves against cyber attacks. Cyber Essentials is a government-backed, industry-supported scheme which aims to encourage organisations to develop cyber security systems. We take very seriously our responsibilities under GDPR, given that we hold sometimes sensitive personal data on our clients’ lone workers.
Don’t just take our word for it
You can read case studies, from a selection of our clients in a range of economic sectors. When it comes to safety we don't believe in a ‘one-size-fits-all’ approach. Instead we tailor our solution to each organisation's exact needs. We analyse lone working scenarios and risk assessments, and then recommend the best solutions. Whether it’s an engineer in a water company, a neighbourhood housing officer, or even a librarian at a council-run facility, we can provide bespoke lone worker safety support.
Safe Hub’s comprehensive features include emergency, buddy, reactive, proactive, broadcast and virtual barrier functions. The system works across the widest possible range of devices and apps. So we’re able to provide lone worker safety that fits each and every one of your lone workers. And you’ll be able to manage the whole process through a single, simply internet portal. That’s what we mean by service excellence.
To find out more about Lone Worker Solutions and our commitment to excellence through accreditation in lone worker protection, contact one of the team today.
Post by George Stavrinidis
George is Chief Executive Officer of Lone Worker Solutions (LWS). He believes passionately that everyone should be protected and supported at work. George supports LWS clients to make sure they enjoy the most effective relationship with the team and maximise the effectiveness of their deployment of Safe Hub.