We’re hugely proud of Safe Hub, our proprietary lone worker safety system which protects lone workers doing their job. On any given day, lone workers may be working at home or out in a remote location. Sometimes they’ll be in complete isolation throughout their working day; at other times, they’ll be working unsupervised with clients. Whatever risk scenario a lone worker faces, we’ve got them covered. We thought we’d take the time to remind our existing clients – and prospective new ones – of the things that make Safe Hub so special. It’s the five elements that drive the ongoing development of the platform and underpin the fundamental values of our business.
Customised safety with bespoke lone worker safety packages
We provide customised lone worker protection which covers varied risks in complex businesses. Under health and safety legislation, employers have a responsibility to assess the risks associated with each individual lone working role. But it’s a moral imperative too. To be living up to this responsibility, our clients need to respond to every risk identified. That’s why we’ve developed a system with a broad range of features which can be enabled, disabled or recalibrated at will.
Fully supported by a dedicated, professional team
A lone worker safety system needs to be something that works seamlessly. We take on the administrative burden of inputting and amending all lone worker data at no extra cost. To operate at its best, a lone worker safety system needs accurate information on escalation protocols and personal circumstances. Our support team can update data changes in a timely manner as soon as they’re told of them. That’s how we deliver an end-to-end service that gets our clients’ lone workers the help they need when they need it.
Easy to use devices and apps that work for everyone
We never forget that lone workers are actual people, not just an employment designation. We design user-friendly systems that support straightforward features, devices and management portals. If a system is too complicated, or a device too finicky, then lone workers just won’t make them part of their everyday safety practice. Our intuitive system works on simple yet powerful devices and apps to overcome the fear factor. We don’t expect anyone to be a tech wizard, and our training brings everyone rapidly up to speed.
Lowest total cost with no nasty surprises
We guarantee a fair deal, with pay-as-you-go user-based pricing and free trials. We know that sometimes lone workers need to be deployed in different ways. Numbers and details of lone workers can change over the course of a contract, so we only ever charge for live users on the system. And nor are there any hidden extras for training, peripherals or shared devices in any of our contracts.
A gold standard approach with a fast track to emergency services
We achieve the highest levels of accreditation for our alarm receiving centre, devices and apps across all lone worker risk scenarios. We know from feedback that our existing clients are happy with the high levels of service we provide. But it’s vital for potential clients to get independent verification. That’s why we’ve worked to achieve a range of accreditations that demonstrate our commitment to excellence. From design of the system to our service levels, and from physical to cyber security, we exceed the standards that count.
Working collaboratively and responsively to achieve lone worker safety
We treat every deployment of our customised lone worker safety system as a partnership with our clients. We tailor our fully managed service to integrate with existing policies and everyday safety practice. We put lone workers first by designing an easy-to-use system, and we train them in making it part of their everyday safety practice. We guarantee a fair deal to every client by constantly reviewing and revising the technology that sits at the heart of our systems. And we strive to make every deployment of our lone worker safety system a case study in best practice.
Now more than ever, employers are facing challenges in protecting the safety and health of their lone workers. As the global pandemic changes the way that we all work, employers are having to take steps to enhance their policies and procedures. With Safe Hub sitting at the heart of everyday lone worker safety practice, employers can really deliver on their responsibilities.
Contact Lone Worker Solutions and the Safe Hub team today to find out what our five Safe Hub values mean for everyday lone worker safety practice.
Post by Georgia Parsons
Georgia is an Account Manager at Lone Worker Solutions (LWS). She introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers. Safe Hub is a package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. The system supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices, including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.