Accidents in the workplace aren’t gender-specific. So, neither is our sector leaning Worker Down alarm (not ‘Man Down’). This is our reactive feature that responds to unexpected changes in position, lack of movement and impacts. Useful in any job role, this feature could save your lone worker’s life by using powerful technology to trigger agreed emergency escalation protocols.
Tech drives safety
Safe Hub utilises the built-in motion sensors in specialist devices and mobile handsets to enable Worker Down. The hub monitors the movement of the handset and its orientation. If the handset hasn’t moved for a length of time this could indicate that a lone worker requires emergency help, perhaps after a fall. In these scenarios, Worker Down will raise an alert with the Alarm Response Centre (ARC) automatically. Operatives there have clear procedures for dealing with lone workers who’ve suffered slips, trips or falls. They will access the worker's GPS location and call the worker's phone to see if they're OK.
False alarms happen, no sweat
In the event of a false alarm, the worker can just advise the ARC to ‘stand down’. If ARC operatives are unable to get in touch with the worker, they will follow the next steps in the person's escalation procedure. This could mean dispatching emergency services to the worker’s location. It’s no exaggeration to say that, by saving valuable time in dispatching emergency services, this could be the difference between life and death.
Worker Down is available on a wide array of devices
The Worker Down feature is enabled on a wide range of our mobile apps and dedicated devices. On all smartphone operating systems, Safe Hub optimises the use of sensor technology so the operation of Worker Down does not affect other phone functions. As for our non-phone solutions, Worker Down operates on wearable devices such as SOS Button and discreet devices such as SOS Fob.
Customisation is at the heart of Safe Hub
Different job roles involve varying amounts of physicality. So, we can decrease or increase the sensitivity of the motion and shock sensors. This accommodates the specifics of the individual using the device or app to provide maximum levels of protection. Whenever we deploy Safe Hub with a new client, we look carefully at lone worker risk assessments to gauge all these elements. For example, working with Essex Partnership University NHS Foundation Trust (EPUT), we discovered an issue facing workers wearing SOS Fobs on lanyards. As the mental health teams at EPUT have to be aware of a ligature risk, their lanyards are longer than standard to incorporate breakpoints. This meant that dangling devices had a tendency to trigger frequent false alerts, for instance, if they touched a desk. We quickly responded by customising the sensitivity on all devices. Additionally, we supplied belt-clips for those individuals whose clothing allows them to wear the SOS Fob at their waist. You can read the full EPUT case study here.
Contact Lone Worker Solutions and the Safe Hub team today
Post by Henry Robinson
As an Account Manager at Lone Worker Solutions (LWS), Henry introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers. Safe Hub is a package of emergency buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. The system supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices, including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.
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