For public-facing lone workers, it can be essential to be able to summon help discreetly. Whether it’s healthcare employees, social workers or front-of-house staff, they may be faced with challenging behaviour that threatens their safety. If a safety device can be easily wearable about their person, it can be accessed in an emergency. And if it doubles up as an ID card holder, then so much the better.
That’s why we offer the SOS ID Badge among our Safe Hub dedicated devices. It’s the ultimate in wearable protection, as well as being an identity card holder. Given heightened security in many organisations, ID cards often provide access to restricted areas within buildings. Even when they’re off-site and on a job, lone workers may still need to identify themselves to members of the public. In this blog, we take a closer look at the discreet, wearable SOS ID Badge.
Powerful technologies protecting lone workers indoors and out
SOS ID Badge is slim, ultra-light and easy to wear, using a clip or carrying strap. But its subtle design doesn’t compromise on lone worker safety. We fit Red Alert, Yellow Alert and Worker Down as standard, to cover a range of lone worker emergency situations. All these features are backed up by GPS Locate, which can pinpoint a worker’s location within moments. The technology behind this feature is Global Positioning System (GPS) and GNSS (Global Navigation Satellite System).
The discreet, wearable SOS ID Badge device’s powerful hybrid communications technology allows the device to work well both outdoors and indoors. Outdoors, it deploys 3-constellation GNSS service for a faster location fix. What’s more, we fit a roaming SIM as standard to maximise network coverage. Indoors or in a public location, it uses cellular, Bluetooth and Wi-Fi signals.
Red Alert emergency help at the touch of a button or the rip of a cord
In the event of an emergency, lone workers can trigger a Red Alert via the prominent SOS key or ripcord. The clever design means that the carrying strap is integral to the ripcord mechanism, to access immediate help. Deploying either the SOS key or the ripcord opens a 2-way, hands-free audio call to our Alarm Receiving Centre (ARC). And according to the worker’s individual risk profile, we can configure the SOS ID Badge alarm for audible or silent dial tone.
Worker Down reactive response using motion and shock sensors
Sometimes, a lone worker emergency is not something that the lone worker themselves can trigger. Another vital feature of the SOS ID Badge is its built-in motion and shock sensors, which can help a lone worker who slips, trips or falls. They may be struck, for instance if they are in a traffic collision. Or they may become unconscious and remain immobile for a time. In any of these events, the device will automatically trigger a Worker Down alert with our ARC. The ARC operator will then follow escalation protocols as defined by the lone worker’s individual risk profile.
Lone worker safety scenario: social worker using SOS ID Badge
We recognise that each lone worker’s situation is unique. So it’s helpful to think through a potential lone worker emergency. Let’s introduce Emma. She’s a social worker who’s visiting a client on the fourteenth floor of a tower block. Before she leaves her office, she leaves a Yellow Alert message with our ARC. She outlines where she’ll be, and signals that she’s a bit worried about previous behaviour of the client. This information provides contextual detail which may be helpful if a situation arises.
When she arrives at her client’s block, she finds that the lift is broken. Conscious of the fact that the appointment is due to begin soon, she picks up the pace. But by the time she arrives at the fourteenth floor, she’s out of breath. Taking time to compose herself, the door of her client’s flat flies open and her client begins shouting at her and acting aggressively. Feeling threatened, she retreats to the stairwell and pulls the ripcord on her SOS ID Badge to trigger a Red Alert. She gets through to an ARC operative, who summons police to the block. Thanks to the Yellow Alert message she left earlier, the ARC can pinpoint Emma. Using the discreet, wearable SOS ID Badge, the situation is quickly and safely resolved.
Covid-19 latest Useful information
Here are links to other resources you might find useful in the battle against the Covid-19 coronavirus.
World Health Organisation (WHO)
Health & Safety Executive
Contact Lone Worker Solutions and the Safe Hub team for more information or to start a free demo of the SOS ID Badge.
Post by Henry Robinson
As the Account Manager at Lone Worker Solutions (LWS), Henry introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers. Safe Hub is a package of buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers.