Using everyday devices, the Safe Hub App offers lone workers protection

Mobile phones have quickly become an integral part of modern-day life. In the UK, the telecoms regulator Ofcom estimates that 92% of the population has at least one of them. And together with other computer devices, mobile phones are often an essential part of lone workers’ work, whether they’re using them on the go or at their desks. With the Safe Hub App, their phones and other everyday devices can become an integral part of these lone workers’ safety practice. Safe Hub turns mobile phones and computers into multi-feature lone worker safety devices. From summoning immediate help in the event of an emergency, to stopping them getting into trouble in the first place, the Safe Hub App covers every eventuality.

We’ve designed a range of Safe Hub Apps for everyday devices

The Safe Hub Smartphone App is available for Android, Apple and Windows operating systems. We’ve designed our BS8484:2016 Gold Certified software to work seamlessly across all handsets. It’s easy to download the Safe Hub App for any of these devices from the relevant app store or device management software.

We harness several key technologies in the Safe Hub Smartphone App. Critically, GPS (Global Positioning System) and GPRS (Global Packet Radio Service) together provide accurate location data and the fastest possible alert transmission in an emergency. An SOS button overrides the handset’s keypad lock for fast access in a crisis. Meanwhile, certain safety features run in the background without interrupting the phone’s normal functions. We even use a smartphone’s built-in motion sensors to alert the Safe Hub system if the handset registers a sudden impact or hasn’t moved for a length of time. In both these cases, it could signal the lone worker is in danger.

The Safe Hub App is so smart that it doesn’t even need a smartphone to work. We have versions of the app which work on everyday devices such as BlackBerry and standard mobiles, including many of Safe Hub's features via speed dials and SMS programming. We even have a version for use on a PC, whether that’s a desktop or a laptop. That means that even remote workers who are tied to their desk can still enjoy Safe Hub protection on devices they use every working day.

The Safe Hub App’s key safety features

Safe Hub’s advanced smartphone app includes all of our features. The standard mobile, laptop and desktop versions cannot access Worker Down or Safe Beacon, and they may have limited functionality for Group Alert.

  • Red Alert (emergency) -- A lone worker need only press the Red Alert button to raise an alarm, which opens a two-way call with highly trained staff at an Alarm Receiving Centre (ARC). The ARC will be able to deploy the emergency services, using GPS data to pinpoint a lone worker’s location. And thanks to our ARC partners’ accreditation, they’ll receive a Level 1 response, bypassing normal 999 procedures.

  • Yellow Alert (voice memo) -- Lone workers can leave a voice message with task- or location-specific information. If the worker then raises a Red Alert or cannot be contacted, ARC staff will gain vital contextual information from their recording.

  • Safe Check (proactive) -- To set up a proactive check-in, lone workers can set timed welfare checks. They merely have to reply ‘OK’ to regular prompts, at the set intervals. If the user doesn’t respond within the set period, a Red Alert is raised at the ARC.

  • Worker Down (reactive) -- The handset’s motion sensors can detect when a lone worker suffers an impact. Additionally, the device will register if it suddenly changes orientation, or if there is a lack of movement. Safe Hub will automatically raise an alert with the ARC.

  • Group Alert (broadcast) -- Managers can target warning messages at pre-defined groups of lone workers, specific individuals, or users within a given radius from a central point. The information can include warnings about severe weather, a natural disaster, a terrorist alert or simply an urban traffic snarl-up.

  • Safe Beacon (virtual barrier) -- When a lone worker enters an area monitored by Safe Beacon, an alert is sent to the worker and their line manager. The worker can receive dynamic safety messages such as whether they need to limit the time spent in that area, or follow particular safety protocols (for instance, using PPE). And they can easily summon help if they get into trouble in the area.

The Safe Hub App has been tried and tested by our clients

The Safe Hub App comes into its own in organisations which have already issued staff with mobile phones. Additionally, it means that lone workers don’t have to carry and remember to charge a second specialist lone worker safety device. Some of our biggest clients have deployed our lone worker safety system using the Safe Hub App. These include BAE Systems, Essex County Council, Northumbrian Water Group, Siemens and Vodafone.

The Safe Hub App makes everyday devices all the more invaluable to lone workers. They can enjoy the broadest possible range of protection with the Safe Hub App active on their phone or PC. As long as they have mobile phone coverage or broadband/ Wi-Fi access, they’ll get the support they need as soon as they need it. #SafeHubApp #GoldStandard #LoneWorkerSafety

Contact Lone Worker Solutions and the Safe Hub team today to find out more about the Safe Hub App for everyday devices including smartphones, standard mobiles and computer.

Post by Spencer Wild

Spencer is Account Executive at Lone Worker Solutions (LWS). As well as supporting existing clients, he works to introduce new clients to Safe Hub. Our award-winning system to protect and monitor lone workers, Safe Hub is a package of buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. The system supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices, including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.