When it comes to modern communications, the SPOT X satellite device is state of the art

Updated: Aug 28, 2020

SPOT X, satellite device, remote workers
SPOT X allows Safe Hub to get remote workers the help they need

In the twenty-first century, we’re all reliant on being available all the time when we’re at work. And for lone workers in particular, this is the most important way in which their employers can protect their health and safety. But in some cases, this effort is hampered by the geography of phone signal coverage. Sometimes, standard terrestrial-based phone networks just aren’t enough. In this blog, we’re focusing on the SPOT X satellite device, part of the range Safe Hub dedicated lone worker safety devices.

When mobile phone signal won’t work, a satellite device steps in

Spot X provides powerful communication in a crisis and allows Safe Hub Alarm Receiving Centres (ARCs) to locate lone workers if the worst happens. The device provides two-way satellite messaging, as well as other technologies which operate in the background. Deploying GPS technology, it automatically sends the user’s location information to the ARC at 10-minute intervals. This information can be accessed by ARC operatives in an emergency, if the worker triggers a Red Alert.

We automatically fit Spot X with our Red Alert and Yellow Alert features. For immediate assistance through our Red Alert feature, the SOS button allows users to call should they need it. In an emergency the user simply presses and holds the SOS button to raise an alarm. They are immediately connected with an ARC operative who will have access to their personal profile and GPS location. Users can include discreet panic words to indicate that they are under duress. And the call will be recorded as a matter of course, so can be used in any future legal proceedings.

Additionally, lone workers can use the Yellow Alert voice memo feature. They can leave a voice message, advising ARC staff that they are entering a potentially hazardous situation. In an emergency the ARC will access the recording along with the person’s last known location, dispatching emergency support if needed.

How Spot X can help in your organisation

Spot X is ideal for those lone and vulnerable workers who operate in more remote areas where mobile phone signals are weak or intermittent. For instance, the device would suit surveyors or safety inspectors who are often in the field or operating in mobile phone blackspots. And as it’s durable and designed for extreme conditions, it’s a practical solution too.

Globalstar is the company that designs and builds the Spot X satellite device. The company has a low-orbit satellite network, which allows connectivity beyond cellular phone technology. Unlike conventional mobile phones, their satellite devices don’t rely on terrestrial infrastructure. As a result, they have practically limitless coverage in the UK, North America and beyond.

Gavan Murphy, Director of Marketing EMEA at Globalstar, says: ‘Ensuring the safety and welfare of staff is high on the agenda of both corporations and public organisations. Together – Spot’s reach enabled by Globalstar’s second-generation satellite network, and Lone Worker Solutions’ platform – we are helping providers of key services to improve the welfare of their team members.’

Spot X key features at a glance

  • Dimensions - Height: 16.61 cm, Width: 7.37 cm, Thickness: 2.39 cm

  • Weight: 198.4g with Lithium batteries

  • Operating Temperature: -20C to 60C (-4 F to 140 F)

  • Operating altitude: -100 m to +6,500 m (-328 ft to +21,320 ft)

  • Impact resistance: MIL-STD-810G for shock

  • Impact, dust and water resistant:IP67 (1 m for up to 30 mins)

Contact Lone Worker Solutions and the Safe Hub team today to find out more about the Spot X satellite device, as well as our other lone workers safety devices.

Post by Georgia Parsons Georgia is an Account Manager at Lone Worker Solutions (LWS). She introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers. Safe Hub is a package of emergency, buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. The system supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices, including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones. Lone Worker Solutions is now a Totalmobile company, strengthening the group’s market-leading Field Service Management offering | Read More