Yellow Alert helps lone workers in case of emergency

Yellow Alert on Safe Hub for lone workers
Yellow Alert helps lone workers in case of emergency

We’re hugely proud of our award-winning, Gold-certified Safe Hub lone worker safety system. It uses a range of technologies to offer a variety of safety features that can help lone workers in every eventuality. From time to time, we use our blogs to showcase each of these features in turn. This time round, we take a closer look at Yellow Alert – our in case of emergency feature which goes hand-in-hand with Red Alert. We think of Yellow Alert as a virtual buddy, there to help the lone worker out by providing valuable information in their time of need.

Yellow Alert voice memos save valuable time

Yellow Alert is a voice memo feature which lone workers can use any time they enter a potentially hazardous situation. They can record useful time- and location- specific information with the Alarm Receiving Centre (ARC). Once they have left a Yellow Alert message, it is recorded and acknowledged automatically by the Safe Hub system, alongside GPS location data.

This comes in useful if they then raise a Red Alert in case of emergency or cannot be contacted for any reason. ARC operatives can access Yellow Alert information as part of a lone worker’s individual escalation protocol. The emergency services can then use the information, in addition to GPS location data, to pinpoint a lone worker in distress. It can provide vital contextual information and save valuable time.

Useful information in case of lone worker emergency

As part of our rollout programme for each of our Safe Hub clients, we train lone workers in the use of each safety feature. We do this to increase take-up of Safe Hub, so that it becomes part of lone workers’ everyday safety practice. With Yellow Alert, we advise leaving as much clear and specific information as possible. There are many pieces of information which which could be useful in case of emergency. Some examples of salient details include:

  • The time expected to complete a task and/or journey.

  • The contact details for colleagues who are close by.

  • An alternative contact phone number for the lone worker.

  • The floor and/or door number for a flat or office.

  • A multi-storey car park level or parking bay number.

We’ve had positive feedback about Yellow Alert from Safe Hub end-users; for instance, lone workers at Calico Homes have stated how much they value the service.

Devices and apps which support Yellow Alert

Yellow Alert is an in-built feature of all our Safe Hub apps, appearing on the same screen as Red Alert to highlight how useful the information will be in case of emergency. In terms of dedicated devices, Yellow Alert is available on SOS Fob, SOS ID Badge, ProtectMe and all our intrinsically safe devices. Depending on how the lone worker accesses Safe Hub, Yellow Alert will be available at the tap of a screen or the touch of a button.

With Yellow Alert voice memos, we go the extra mile so that the emergency services don’t have to.

To arrange a free demo of Yellow Alert and all our other lone worker safety features, contact Lone Worker Solutions and the Safe Hub team today

Post by Henry Robinson

Henry is Senior Account Executive at Lone Worker Solutions (LWS). He works with existing clients and introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers. Safe Hub supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices. It is a package of buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers.