Fast help when you need it most
Red Alert helps lone workers in a crisis. If they feel at risk or need support, they simply select the Red Alert option on their device. This will immediately open a two-way call with highly trained staff at the Alarm Receiving Centre (ARC). The ARC operates 24/7/365, guaranteeing a response in seconds.
The ARC officer has secure access to the worker's personal emergency escalation protocol and real-time GPS location. This lets us direct emergency services straight to the worker, bypassing 999 call centres and saving critical time. If there is a false alarm, the worker can simply tell the ARC to 'stand-down'.
Red Alert can also be used as a virtual buddy. The ARC operative will stay on the call with a worker, should they feel at risk. For example, if they’re working late at night and are uncomfortable in a poorly lit car park, ARC staff can stay alert as they walk to their vehicle.
The ARC staff use the initial seconds of the call for active listening, in case a vulnerable worker can't speak freely. Calls are recorded, and the recordings are admissible as evidence in court, for example in case of prosecution for an assault.
Red Alert is available on all of our devices and apps.