For many lone workers, their mobile phones are an essential part of their everyday work. They may be arranging their next meeting when they’re taking a break from driving. Or they may be checking an essential document on public transport on their way to a meeting. With the Safe Hub app, their phones can also be a vital part of their working safety practice. Safe Hub can do everything from summoning immediate help in the event of an emergency, to receiving messages which can stop them getting into trouble in the first place.
There’s definitely an app for that
Designed to work seamlessly across all handsets, the Safe Hub smartphone app is available for Android, Apple and Windows operating systems. All such devices can support our BS8484:2016 Gold Certified software. The app can be downloaded from the relevant app store or device management software.
Critically, GPS and GPRS technologies together provide accurate location data and the fastest possible alert transmission in an emergency. An SOS button overrides the handset’s keypad lock for fast access in a crisis. Meanwhile, certain safety features run in the background without interrupting the phone’s normal functions.
The Safe Hub app is smart enough that it doesn’t even need a smartphone to work. We have versions of the app which work on BlackBerry and standard mobiles, including many of Safe Hub's features via speed dials and SMS programming. And we even have a version for use on a PC, whether that’s a desktop or a laptop. That means that even remote workers who are tied to their desk can still enjoy Safe Hub protection.
Key features of the Safe Hub app
Safe Hub’s advanced smartphone app includes all of our features. The standard mobile, laptop and desktop versions cannot access Worker Down or Safe Beacon, and may have limited functionality for Group Alert.
Red Alert (emergency): Press the Red Alert button to raise an alarm, which opens a two-way call with highly trained staff at an Alarm Receiving Centre (ARC). They will be able to deploy the emergency services, using GPS data to pinpoint a lone worker’s location. And thanks to our ARC partners’ accreditation, they’ll receive a Level 1 response, bypassing normal 999 procedures.
Yellow Alert (memo): Leave a voice message with task- or location-specific information. If the worker then raises a Red Alert or cannot be contacted, ARC staff will gain vital contextual information from their recording.
Safe Check (proactive): Set timed welfare checks and reply ‘OK’ to the regular prompts. If the user doesn’t respond within the set period, a Red Alert is raised at the ARC.
Worker Down (reactive): The handset’s motion sensors can detect an impact, change of orientation, or lack of movement. Safe Hub will automatically raise an alert with the ARC.
Group Alert (broadcast): Managers can target warning messages at pre-defined groups, specific individuals, or users within a given radius from a central point. Whether it’s severe wether, a natural disaster, a terrorist alert or simply an urban traffic snarl-up.
Safe Beacon (virtual barrier): When a worker enters an area monitored by Safe Beacon, an alert is sent to the worker and their line manager. The worker can receive dynamic safety messages such as whether they need to limit the time spent in that area, or follow particular safety protocols (for instance, using PPE).
When the Safe Hub app comes into its own
The Safe Hub app is particularly useful for organisations which have already issued staff with mobile phones. Alternatively, certain lone workers may rather not have to carry (and remember to charge) a second specialist lone worker safety device, such as SOS Fob. Some of our biggest clients have deployed our lone worker safety system using the Safe Hub app, including BAE Systems, Essex County Council, Northumbrian Water Group, Siemens and Vodafone.
With the Safe Hub app installed on their phone or PC, lone workers can enjoy the broadest possible range of protection. Wherever they have mobile phone coverage, or broadband/ Wi-Fi access, they’ll be able to access support. And that can provide a lifeline – making their device all the more invaluable to their everyday work.
Contact Lone Worker Solutions and the Safe Hub team today
Post by Georgia Parsons
Georgia is Account Executive at Lone Worker Solutions (LWS). She introduces new clients to Safe Hub, our award-winning system to protect and monitor lone workers. Safe Hub is a package of buddy, proactive, reactive, broadcast and virtual barrier protection for lone workers. The system supports lone and remote workers on the widest possible array of BS8484:2016 Gold Certified devices, including Android, Apple and Windows smartphones, BlackBerrys, standard mobiles, PCs, intrinsically safe devices, specialist personal safety devices and satellite phones.